Privacy Policy

Our Commitment to You

We take your privacy seriously and are committed to protecting it. We follow the strict procedures set out in this policy when handling your information. By using this website, you accept the terms of this policy and consent to the use of your information in accordance with these standards.

Information We Collect

For the purposes of the Data Protection Act 2018, the data controller is The Botanical Company. We process your data lawfully to fulfill your orders and provide the best possible service.

• Enquiries: We collect your name, contact details, phone number, email address, and address to respond to your queries.
• Sensitivity: We will never collect sensitive information about you without your explicit consent.

How We Use Your Information

Your information is held on a secure UK-based database, accessible only to our staff and trusted support partners. We share necessary delivery details with third-party suppliers to fulfill your orders; however, your financial details are never shared.

Cookies & Security

Our system issues cookies to make your future visits easier. You may decline these in your browser settings. We employ robust security measures to protect your data, though no internet transmission is ever 100% secure.

Your Rights & Contact

You are entitled to receive a copy of your personal data. We may amend this policy at any time, and substantial changes will be posted directly on this website.